Privacy Policy

Privacy Policy

Last updated: June 2026

At Niranja, we are committed to protecting your personal data. This policy explains how we collect, use and store your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Niranja is the data controller for personal data collected through niranja.com. Contact: support@niranja.com

2. What Data We Collect

  • Identity data: name, username
  • Contact data: email, delivery and billing address, phone number
  • Transaction data: products purchased, payment details
  • Technical data: IP address, browser type, pages visited
  • Marketing data: your communication preferences

3. How We Use Your Data

  • To process and fulfil your orders
  • To manage your customer account
  • To process payments and prevent fraud
  • To send marketing communications where you have opted in (unsubscribe any time)
  • To improve our website and services
  • To comply with legal obligations

4. Legal Basis for Processing

  • Contract: to fulfil your order
  • Legal obligation: where required by law
  • Legitimate interests: fraud prevention and service improvement
  • Consent: for marketing emails

5. Sharing Your Data

We do not sell your personal data. We may share it with: Shopify Inc. (our platform), payment processors, delivery carriers, and analytics providers. We share only what is necessary.

6. Data Retention

  • Order/transaction data: 7 years (legal compliance)
  • Account data: duration of account plus 2 years
  • Marketing preferences: until you unsubscribe

7. Your Rights Under UK GDPR

You have the right to: access your data, rectify inaccurate data, erasure ('right to be forgotten'), restrict processing, data portability, and object to processing. To exercise any right, email support@niranja.com. We will respond within one month.

8. Cookies

Our website uses cookies to enhance your experience and analyse traffic. You can control cookies through your browser settings.

9. Right to Complain

If you are unhappy with how we handle your data, you can lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk | 0303 123 1113

10. Contact Us

Email: support@niranja.com | Website: niranja.com