Last updated: May 2026

1. Who We Are

Niranja (niranja.com) is the data controller responsible for your personal information. We are based in the United Kingdom. Contact us at support@niranja.com.

2. What Personal Data We Collect

We collect the following personal data when you interact with our store:

• Identity & contact data — name, email address, phone number
• Delivery & billing address
• Order & transaction data — purchase history, order details
• Payment data — processed securely by our payment provider; we never store your card details
• Technical data — IP address, browser type, pages visited (via cookies)
• Marketing preferences — whether you have opted in to email communications

3. Why We Use Your Data & Our Legal Basis

• To fulfil your order — process payment, arrange delivery, send order updates. Legal basis: Contract.
• To manage your account — if you register, to let you view orders and save preferences. Legal basis: Contract.
• To comply with legal obligations — tax records, fraud prevention. Legal basis: Legal obligation.
• To improve our website — anonymised analytics on how our site is used. Legal basis: Legitimate interests.
• To send marketing emails — only with your explicit consent. You can unsubscribe at any time via the link in any email. Legal basis: Consent.

4. Who We Share Your Data With

We only share your data where necessary to run our store:

• Shopify Inc. — our e-commerce platform, acting as our data processor
• Payment providers (e.g. Stripe, PayPal) — to process transactions securely
• Delivery & courier partners — to ship your order

We never sell your personal data to third parties.

5. How Long We Keep Your Data

• Order & financial records — 7 years, as required by HMRC
• Account data — for as long as your account is active, or until you request deletion
• Marketing consent — until you withdraw consent
• Technical/cookie data — as defined by each cookie's expiry; see our cookie notice below

6. Cookies

We use cookies to keep your shopping cart active, remember your session, and understand how visitors use our site. Essential cookies are necessary for the store to function. Analytics cookies are used only with your consent. You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect checkout functionality.

7. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate or incomplete data
• Erasure — ask us to delete your data (the "right to be forgotten"), subject to legal retention obligations
• Restriction — ask us to limit how we use your data
• Portability — receive your data in a machine-readable format
• Objection — object to processing based on legitimate interests
• Withdraw consent — where processing is based on consent, withdraw it at any time without affecting prior processing

To exercise any right, email support@niranja.com. We will respond within 30 days.

8. Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator:

• Website: ico.org.uk
• Helpline: 0303 123 1113

9. Changes to This Policy

We may update this policy periodically. Any changes will be reflected here with an updated date. We recommend checking back occasionally.

10. Contact Us

For any privacy questions, contact us at support@niranja.com.